The inside of Ashlee and Nicholas Kendrick’s home as it appeared on Feb. 10, 2019. Photo by Matthew Keys/Winters Express[/caption] Since then, the Kendricks and other residents who have shared similar stories with the Express in the weeks following the flood have expressed a certain level of contempt for city officials over what they call a severe lack of response to the flood before and during the event and lackluster communication between the city and affected residents afterward. Some have described a sense of trauma that followed the flood, a nagging fear that a similar weather phenomena might trigger another natural disaster. Others say there was nothing natural about the disaster, criticizing officials for ignoring the warning signs despite numerous calls to the city about the detention pond in the days and hours leading up to the flood. Most just want answers. They want to know what happened. They want to know what the city is doing to prevent it from happening again. They want to know why no one from the police or fire departments warned them about the river of water rising on the neighborhood streets in front of their homes. And they want to know where to send the bill for the damaged incurred. In the weeks following the flood, the Express has spoken with city officials and residents affected by the flood in order to get answers to those questions. What follows is a fuller account of what happened the evening of Jan. 16 based on public records, photographs and videos sent to the Express, eyewitness accounts and responses to our inquiries with the city. [caption id="attachment_767054" align="alignnone" width="750"] Emergency crews cordon off a section of Main Street near Ivy Loop due to flooding during heavy rains on Jan. 9, 2019. Photo by Matthew Keys/Winters Express[/caption]
Express Investigates: After the Foxglove flood, more questions than answers
Residents are frustrated by a lack of information as the city continues to investigate what happened during last month’s flood.