Update: AT&T provided the following statement after our story went to press: “An equipment issue may have affected this customer’s service. The problem has been fixed and service in the area should be running normally.” In an e-mail sent to the Express on Thursday, Hrdy said AT&T had been regularly calling her to ensure the phone lines were working.]]>
Disconnected: Rural phone service glitched during County Fire
For weeks, Sarah Hrdy and her neighbors experienced service disruptions with their AT&T landline phones. Then the County Fire hit, lighting a fire under AT&T to fix the problem.
